Returns & Exchanges Policy
At L&R eShop, we want you to be completely satisfied with your purchase, which is why we offer a hassle-free 30-day return policy for all items in their original condition. If your order doesn't meet your expectations, simply follow our streamlined process to initiate a return or exchange.
Initiate Your Return
Log into your L&R eShop account and visit the 'Order History' section to select the items you wish to return and receive a return authorization.
Pack Your Items
Securely place the items in their original packaging, ensuring all tags are attached and the original packing slip is included inside the box.
Label and Ship
Affix the prepaid shipping label provided in your return portal to the outside of the package and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned goods, we will process your refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing